AI misrepresentation check

What is AI telling people about your business when you’re not there to correct it?

The question this service answers

What are AI systems telling people about this business, and where does that version differ from verified reality?

A one-time investigation into how major AI experiences describe your business, and where that description differs from what is actually true.

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When this is useful

Is this the right question for you?

AI Misrepresentation Check is a focused service. It answers one defined question rather than bundling in a broader program.

A customer told you an AI assistant said something about your business that was not right.
Your hours, services, pricing, policies, location or ownership have changed and you do not know whether AI answers reflect that.
You are being described alongside, or confused with, another business.
You want to know what AI says before a launch, a campaign or a season starts.
You suspect outdated information is circulating but you cannot prove where it is coming from.

Scope

What Goldeneye investigates

Goldeneye tests the questions a real customer would ask when deciding whether to choose your business, then captures what the answers actually say.

01Test real customer decision questions rather than brand-name prompts alone.
02Review the relevant AI systems for the way your customers search and ask.
03Capture the answer, any citations shown, and the material claims made about your business.
04Compare those claims against a verified business fact set you confirm with us.
05Trace likely source relationships only where observable evidence supports the connection.

How findings are evaluated

Evidence first, then interpretation.

Every material claim is categorized

Accurate. The claim matches verified business information.
Incomplete. Not wrong, but missing something a customer would need.
Outdated. True at some point, not true now.
Conflicting. Different systems or sources say materially different things.
Unsupported or incorrect. The claim is not supported by verified information.
Unable to determine. The evidence is not sufficient to categorize the claim.

Then materiality is assessed

Not every inaccuracy matters. Materiality reflects how likely the claim is to change a customer decision.

Low. Unlikely to affect a decision.
Moderate. Could create friction or a wrong expectation.
High. Likely to cost or misdirect a real customer.
Critical. Materially misrepresents the business, its eligibility, safety, compliance or ability to serve.

The Goldeneye evidence standard

Observed. Something Goldeneye directly saw in a captured result, source or platform report.
Supported inference. A reasonable conclusion the observed evidence supports, stated as an inference rather than a fact.
Unknown. Something the available evidence cannot establish. Goldeneye reports it as unknown rather than filling the gap.

What you receive

What lands in your hands.

A findings review showing what AI systems said about your business, in their own words.
Each material claim categorized and rated for materiality.
Observable source relationships where the evidence supports them, and an honest unknown where it does not.
A clear disposition for every finding: correct, monitor, investigate further, or no action.
A record you can retest against after source changes are made.

Important boundaries

Goldeneye cannot directly edit what an AI model says. No provider offers that control.
A finding does not prove exactly why a model produced an answer unless the evidence supports that conclusion.
Retesting material findings is appropriate after source changes, because AI answers can shift over time.
This is an investigation. Implementation and remediation are separate and are not included by default.

Pricing

What it costs.

AI Misrepresentation Check: $750 one time
Optional recheck: Quarterly Misrepresentation Recheck, $295An optional recheck of the same findings on request. It is not a subscription and there is nothing to cancel.
Baseline required: None

Add a 45-minute Strategy Mode findings review for $225 when you want help deciding what to ignore, watch, investigate or address next. Strategy Mode is an optional add-on to a completed service, never a standalone product.

Find out what AI is telling your customers.

Tell us about the business and what you have noticed. Goldeneye confirms scope before anything begins.